Shipping & Returns
Please contact us directly if you have any questions about your order.
Her Shed will confirm receipt of your order within a few minutes of ordering. We strive to make sure that all products listed on our website are currently in stock and available for delivery. Orders will be processed within 2 business days and you will be emailed the tracking information.
All shipping within Australia is free and our standard delivery time frame is between 3 to 10 days. We predominantly use Australia Post for online orders.
Please contact us if you wish to make an International Order and we can arrange delivery. There is an additional cost for International shipping based on the size / weight of the item and the destination.
If you have any issues with your purchase please contact us directly as soon as possible. Returns and Exchanges can be made up to 14 days after receipt of the goods. No refunds are available on sale items.
If your goods are faulty or incorrect, we will resend a replacement if available and pay the return postage cost. Returns must be received in the same unused condition as they were dispatched and should be accompanied with the original sales tags and invoice if supplied.
If an item is returned for reasons other than faulty or incorrectly sent goods, the return postage cost will be covered by the customer. Her Shed is not liable for the loss of returned goods, which remain the property of the customer until we receive them.
Wholesale delivery costs are calculated according to the size / weight of your order. Please contact us if you have any questions. For larger deliveries we use Fastways or Startrack Express for rural areas.