Shipping & Returns

We strive to make sure that all products listed on our website are currently in stock and available for delivery. Our standard delivery time frames are between 3 – 10 days for Australian Orders. International orders will be notified of suggested delivery times.

Her Shed will confirm receipt of your order within a few minutes of ordering. Orders will be processed within 2 business days.

Returns and exchanges can be made up to 14 days after receipt of the goods. No refunds are available on sale items from the website.

If your goods are faulty or incorrect, we will pay the postage costs to resend the replacement. Please notify us as soon as possible. Returns must be received in the same condition as they were dispatched and should be accompanied with the original sales tag, invoice and be in an unused condition.

If an item is returned for other reasons than faulty or incorrect sent goods, the customer will be liable for postage costs. Her Shed natures fine threads, is not liable for the loss of returned goods, which remain the property of the customer until we receive them (email notification).

Wholesale Deliveries

Delivery costs are calculated according to the size / weight of your order. Please contact us at for any questions. For larger deliveries we will use Fastways or Startrack Express for rural areas.